YOUR INBOX, YOUR CHOICE

Choose the emails that help.

Manage practical tips, Workloop updates and booking reminders. Essential account messages continue.

Workloop tips and product updates

Use the unsubscribe link in any tips, marketing or inactivity email. It stops that Workloop journey, including future scheduled messages. You can also manage your preference in the app under Settings → Emails to you.

New accounts can receive getting-started help, followed by practical weekly tips and occasional Workloop updates. We offer an opt-out when you sign up. Where a qualifying customer relationship does not apply, we ask for consent. We do not automatically enrol older accounts without a recorded basis for doing so.

Help that matches your business

During onboarding, we can replace a general lesson with help for your next unfinished step: creating your business, adding a service, adding a client or making your first booking. Once you are set up, those prompts stop.

For eligible active owners, the weekly advice email also includes a small business summary: completed bookings over the last seven days, upcoming bookings for the next seven days, waiting booking requests and overdue tasks. This uses your latest Workloop records and arrives in the same weekly email.

Your welcome pack

The separately requested nine-part welcome series remains limited to those nine emails. Its unsubscribe link stops the remaining lessons. You can always read the welcome pack here.

Customer booking reminders

Use “Stop reminder emails from this business” in a booking reminder. This stops reminders from that business to your email address. It does not cancel your booking or affect the business owner’s Workloop email preferences. Contact the business directly to change your booking.

Business owners can choose one-day, two-hour and one-hour reminders in Settings → Customer messages → Booking reminders. A valid customer email is needed. Existing businesses choose timings before their first reminder sends; new businesses start with one-day and one-hour reminders.

Launch-list emails

To leave the launch list, email support@workloop.uk from the address you signed up with.

Essential messages

Security, account access, account deletion and booking messages are separate from marketing preferences. Customers can receive an acknowledgement when they request a booking, confirmation when accepted, an update if declined, and details when a future booking changes or is cancelled. A request acknowledgement does not reserve a booking. Owners can also deliberately send a secure payment request to the saved customer email after reviewing the recipient and amount. Unsubscribing from tips does not stop these service messages.